How we earn fees

Distinguishing attributes

The attributes that enhance our services and distinguish our Firm, which we discuss in more detail below under ‘‘Competitive Differentiators,’’ include:

  • Our focus on client relationship management as a means to provide superior client service on an increasingly coordinated basis;
  • Our integrated global services platform;
  • The quality and worldwide reach of our industry-leading research function, enhanced by applications of technology and our ability to synthesize complex information into practical advice for clients;
  • Our reputation for consistent and trustworthy service delivery worldwide, as measured by our creation of best practices and by the skills, experience, collaborative nature and integrity of our people;
  • Our ability to deliver innovative solutions and technology applications to assist our clients in maximizing the value of their real estate portfolios;
  • Our local market knowledge;
  • The strength of our brand and reputation;
  • The strength of our financial position;
  • Our high staff engagement levels;
  • Our efforts to deliver the best possible returns for investment management clients;
  • The quality of our internal governance and enterprise risk management; and
  • Our sustainability leadership.

We have grown our business by expanding our client base and the range of our services and products, both organically and through a series of strategic acquisitions and mergers. Our extensive global platform and in-depth knowledge of local real estate markets enable us to serve as a single-source provider of solutions for the full spectrum of our clients’ real estate needs. We began to establish this network of services across the globe through the 1999 merger of the Jones Lang Wootton companies (‘‘JLW,’’ founded in England in 1783) with LaSalle Partners Incorporated (‘‘LaSalle Partners,’’ founded in the United States in 1968).

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