Introduction from the CEO to Sustainability Report 2014

The first chapter of the JLL story was written when John Player set up shop as a surveyor in Bristol in 1760. Since that time, the world has changed, and we have too, but our values have endured.

JLL has grown into a Fortune 500 worldwide organization employing more than 58,100 employees and serving clients in over 80 countries. We have been able to achieve this growth through an exceptional understanding of our industry and our ability to meet and exceed the needs of our clients. These efforts are enhanced through our commitment to sustainability.

By this we mean the actions we take to promote and protect the economic, social and environmental interests of current and future stakeholders. As a good corporate citizen, we seek to have a positive impact on the world around us and to contribute to its prosperity over the long term. This also means sustaining JLL successfully well into the future, as we have done for the past 250 years.

We understand that sustainability can and should impact all aspects of our organization, whether our people, our bottom line, or our relationship
with the communities in which we operate. We understand that sustainability should be embedded into our organization’s strategy and culture rather than bolted on as an afterthought. Superior client service, teamwork and collaboration, and high ethical standards define our culture, drawing us closer to each other and to our clients.

We also understand that sustainability is a driver for improved performance, allowing us to extend better service offerings to our clients, better value to our shareholders and better career opportunities to our employees. It is this understanding that informs our commitment to maintain and improve our role as a responsible corporate citizen.

This understanding has driven our aspiration to adopt Integrated Reporting practices in an increasingly foundational way. In 2014, we undertook a project that identified and investigated a number of medium to long-term global megatrends with the potential to impact our business. In line with the advice from the International Integrated Reporting Council, this review had a strong focus on non-financial trends as potential future challenges. In the end, we identified 21 trends as being significant for the business in the medium to long term. It is these trends that will inform our Integrated Reporting activities going forward.

As a professional services firm specializing in commercial real estate services and investment management, the biggest positive impact we can make is through the services we provide to our clients. Real estate accounts for about 40% of global energy consumption so our sector has a key role to play in tackling climate change. We contribute to these efforts largely through industry-leading energy reduction strategies and the leading edge tools and technologies that we provide to our clients and apply to our own operations. We estimate that these measures have allowed us to save our US clients more than $47 million and 278,000 metric tons of CO2. Within JLL, we have worked to cut our greenhouse gas emissions per employee from our own offices by more than 6% since 2012. These reductions are largely due to energy efficiency initiatives and our occupation of more efficient buildings.

The focus on energy reduction and green buildings represents only a portion of our sustainability activities. Our other key focus areas reflect our ongoing dedication to enhancing the communities where we operate and to ensuring that JLL is a safe, rewarding and diverse place to work. We can also use our influence to improve the real estate markets in which we operate by conducting our business in accordance with the very highest ethical standards and being a vocal thought leader in worthwhile external organizations like the Ethisphere Institute, The World Economic Forum’s Partnering Against Corruption Initiative, the United Nations Global Compact and the Boston College Center for Corporate Citizenship.

Sustainability is everybody’s responsibility at JLL. My own role includes serving as executive sponsor of both our Energy and Sustainability Services business line and our Corporate Sustainability activities. I seek to ensure that sustainability is increasingly embedded across both our services to clients as well as in our own operations. I am accountable for both pillars with our Global Executive Board and our Board of Directors.

As we look to the future, we will continue to work to enhance our reputation as a sustainable business attracting and retaining the best talent, offering an unparalleled level of service and integrity to clients and working to reduce real estate’s impact on the environment.

Thank you for your continued interest in JLL.

Colin Dyer
Chief Executive Officer and President
April 2015

 

Colin Dyer
Chief Executive Officer and President

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