Our core values

As a key element of a wider program called The JLL Way, we have articulated a universal set of core values: Teamwork, Ethics and Excellence. Within the Ethics pillar of these values, we have the following key responsibilities:

 

 

Responsibility to Employees
  • Respect all individuals
  • Do not tolerate abusive, harassing or offensive conduct, including with regard to racial, ethnic or physical dlaracteristics, religious beliefs, age, gender identity, or sexual orientation
  • Maintain a safe workplace
  • Comply with privacy rules
  • Think first, email second
  • Do not use communication systems for inappropriate or offensive content

 

Responsibility to Shareholders
  • Do not trade securities using material inside information
  • Do not compete with the firm for your personal benefit
  • Do not let your personal activities damage the firm's reputation
  • Protect the firm's intellectual property
  • Keep accurate accounts and records
  • Spend wisely—it is our shareholders' money, not yours
  • Promote the long-term sustainability of the organization in all of its elements

 

Responsibility to Clients
  • Comply with our professional standards
  • Protect confidential client information
  • Beware of potential conflicts of interest
  • Comply with legal obligations
  • Entertain appropriately
  • Use good judgment with giving and receiving gifts
  • Maintain appropriate licenses
  • Promote integrity and professionalism in our supply chain

 

Responsibility to Communities
  • Strive to be a good corporate citizen in every countrywhere we do business
  • Comply with environmental laws; reduce the effects of climate change
  • Encourage community service
  • Prevent abusive labor practices
  • Respect the intellectual property rights of others

 

Responsibility to the Marketplace
  • Respect local laws and governments
  • Never pay or take bribes
  • Deal fair1y with clients, suppliers and competitors
  • Comply with competition and antitrust laws
  • Do not fix pricing or other terms with competitors
  • Carefully choose business partners, clients and vendors
  • Comply with all anti-money laundering and other laws relating to corrupt payments
  • Engage in accurate and truthful disclosure, marketing and advertising

 

To Ask a Question or Report a Concern
  • Call one of our Ethics Officers
  • Log onto www.jllethicsreports.com (where you can make anonymous reports in writing in any language)
  • Call our 24-hour worldwide Helpline at +1.877.540.5066 ( calls accepted anonymously and in all major languages)
  • NO RETALIATION: We have a strong policy against retaliating against anyone who reports an ethics concern in good faith

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