How we earn fees

Distinguishing attributes

Distinguishing Attributes The attributes that enhance our services and distinguish our Firm, some of which we discuss in more detail below under ‘‘Competitive Differentiators,’’ include:

  • Our focus on client relationship management as a means to provide superior client service on an increasingly coordinated basis;
  • Our integrated global services platform;
  • The quality and worldwide reach of our industry-leading research function, enhanced by applications of technology and our ability to synthesize complex information into practical advice for clients;
  • Our reputation for consistent and trustworthy service delivery worldwide, as the result of our creation of best practices and by the skills, experience, collaborative nature, and integrity of our people;
  • Our ability to deliver innovative solutions and technology applications to assist our clients in maximizing the value of their real estate portfolios;
  • Our local market knowledge;
  • The strength of our brand and reputation;
  • The strength of our financial position;
  • Our high staff engagement levels;
  • Our efforts to deliver the best possible returns for investment management clients;
  • The quality of our internal governance and enterprise risk management;
  • Our history of delivering strong investment performance for LaSalle clients;
  • The management of our supply chain for the benefit of the project management, facilities and property management, and other services we provide to clients; and
  • Our sustainability leadership agenda, which addresses the long-term financial, environmental and social risks and opportunities for ourselves and our clients.

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