At its heart, JLL is a people business. Our positive, healthy and increasingly diverse workforce has driven our success as a company over the last 250 years.

Health, well-being and safety of employees
We aim to support a healthy work-life balance for all our employees and to provide a comfortable and productive working environment. In 2014, 80% of countries reported that they were undertaking at least one health, safety and well-being initiative. Our Recordable Incident Rate (RIR), a measure of recordable illness and injuries per 100 full-time employees per year, remained stable at 0.6 in 2014. Days Away, Restricted Duty and Transfer (DART), a measure of recordable illness and injury per 100 full-time employees per year that resulted in days away from work, was 0.3 in 2014.

Engagement and compensation
We undertake regular surveys of our employees to better understand how they view the company and their roles within it. The 2013 interim Global Employee Engagement Survey found that 81% either agree or strongly agree that they are extremely satisfied with JLL as a place to work. We seek to attract and retain the best talent and maintain our position as an employer of choice. JLL has won numerous awards in recognition of being an excellent place to work.

Diversity and inclusion
At JLL, diversity is a core component of our value system and a strategic imperative for the way we do business. We recognize that having a range of experiences, backgrounds and perspectives allows us to find new ways of doing things, leading ultimately to the creation and delivery of the best possible services to our clients. To achieve this aim, we foster a workplace culture that encourages and empowers all our employees to fulfil their potential.

Training and career development
At JLL we recognize that meeting the development needs of our employees benefits the individual, the organization and our clients. In 2014 we spent $263 per employee on training compared to $235 in 2013. JLL’s own Sustainability University provides technical sustainability training for our employees. Over the last year we delivered more than 9,455 hours of sustainability training to employees globally, including 5,242 delivered through the Sustainability University alone.

To download the full Global Sustainability Report, click here.
Review our 2014 annual highlights